Following receipt of the Landlord's formal instructions, our Full Management service will include the following:
1. Valuation Propose a rental charge for your property, and offer advice as required.
2. Advertising We advertise the property in the local papers and on the internet using Zoopla as our main marketing tool . Details of the property will be prepared to forward to suitable tenant applicants on our register, and we also forward details to companies who have asked us to find properties to let to their employees who are re-locating.
3. Furniture/Furnishings (Fire & Safety Regulations) Ensure the Furniture and Furnishings comply with the Fire & safety Regulations (1988 amended 1989 and 1993) regarding the minimum fire resistant standards of specified items supplied in rented property.
4. Erection of `To Let' Boards We will erect a `To Let' Board outside your property should you require it. We do not usually need the assistance of a Board to let our properties.
5. Viewing of Accommodation We accompany prospective tenants to view the property 7 days per week which includes evenings and weekends, unless instructed other wise, and notify you immediately upon receipt of a formal tenancy application.
6. Selection of a Tenant We like to introduce prospective tenants to the landlord for his approval if requested. The necessary references will be obtained, from employers landlords and private individuals, and we use a national Credit Referencing Agency for the credit checks. Also the following will be carried out: checking of identity, 'Right to Rent' checks which include immigration checks & visa detail checks, money laundering prevention checks and contract negotiation. Should it be considered necessary, a guarantor will be sought for extra security.
7. Tenancy Agreement Prepare and execute a suitable Landlord-tenancy agreement in accordance with current legislation;
8. Inventory & Schedule of Condition (Itemises and shows condition of the interior of the Property plus fixtures fittings carpets etc.)
Prepare an inventory & schedule of condition. A fee will only be made if the property is fully furnished. In this case costs for the inventory will vary according to the size of the property, and time needed to complete this service.
9. Full ‘Check in’ of New Tenants. Check each item on the inventory with the tenant, if applicable. Complete Schedule of condition relating to the state of the interior fixtures and fittings and general condition of each room. Record gas and electricity meter readings on the Schedule and ask tenants to sign if in agreement. Show tenants how to operate all appliances including central heating controls. Demonstrate them if necessary. Show tenants location of electricity mains switch, fuse box and the water mains stop-cock.
10. Standing Order Mandate: Arrange a standing order mandate for the tenant's payments to be paid into our bank account and a second standing order mandate for the balance of the rent to be paid into the landlord's bank account.
11. Rent/Deposit Collection of the first month's rent in advance, together with the security deposit which is usually equivalent to at least one months rent. The security deposit will be forwarded to the Deposit Protection Service which is a legal requirement. We will forward to the Landlord/or his bankers the balance of the above mentioned monies within seven working days of receiving them
12. Rent Collection/Accounting Receive ongoing rental payments, prepare and forward to the Landlord/and/or your accountant, financial statements on a monthly basis and remit to the Landlord/or his bankers the balance of rental payments within seven working days of the due date, (usually within 5 days of receiving the rental payments)
13. Deal with Tenant’s issues and queries
14. Repairs Maintenance or Replacement Arrange the carrying out of any minor repairs, maintenance or replacements to the property or contents which we find, or are brought to our notice and which we consider necessary, up to an estimated cost of £100.00 for one item or job, the owner/landlord being responsible for the cost involved. Where the cost exceeds £100.00, notify the owner/landlord or his nominated representative, who will be consulted except in emergency cases, e.g. gas leaks, water leaks etc.
15. Property Inspection Inspect the property regularly on a quarterly basis to ensure compliance with the terms of the tenancy agreement. Deal with any tenant complaints. Supply report
16. Electricity Safety checks. The electrical installation in any rented property must be safe when a tenant moves in and maintained for the duration of any subsequent rental period. Mandatory electrical safety checks with certification must be renewed every 5 years.
17. Gas Safety Ensure the property complies with the Gas Safety (Installation and use) Regulation 1994 with regard to the inspection, maintenance and keeping of records in respect of all gas appliances in tenanted premises, the owner landlord being responsible for all costs. We arrange for a Corgi registered gas fitter or equivalent to inspect all gas appliances before issuing annual certificates when required.
18. Tenancy Extensions and Rent renewals. Prepare and serve a tenancy extension after the first six months of the tenancy and continue this procedure until the tenancy ends thereby ensuring that the landlord need not give a reason should he/she require the tenant(s) removal. With the agreement from the landlord ensure rents are always increased to the local market value.
19. ‘Check Out’ of Tenant at End of Tenancy At the end of the tenancy we will take back the keys and the possession of the property. Check that the property is in a good clean condition according to the inventory and schedule of condition (allowing for fair wear and tear) and arrange with the tenant and landlords agreement arrange with the DPS for the tenants deposit to be returned to the tenants less any expenses incurred and carry out any potential work needed to sort out disputes. We also supply the suppliers of the gas and electricity supply with the meter readings and details of the new tenants.
20. Utility Accounts Advise and assist in the transfer of Utility Service accounts, e.g. electricity, gas etc. We also supply the suppliers of the gas and electricity supply with the meter readings and details of the new tenants. This will not include the transfer of telephone services, as the incoming tenant must arrange this
21. Unoccupied Property. Our Service does not include supervision of the property whilst unoccupied although periodic visits would normally be made by our staff for the process of re-letting.
22 Serving and receiving notices. We will advise landlords when we receive notice from the tenants and forward notice to leave to the tenants if so instructed by the landlord. This will also include issuing a Section 21 Notice to repossess the property. We will make sure all processes meets your legal obligations and all administration up to court action is carried out.
23. Rent Arrears Take appropriate remedial action in the event of rent arrears or any breach of conditions of the agreement in an effort to correct the situation. Where such arrears or breach persists, request instructions regarding any further action from you or your nominated representative, who will be responsible for meeting any costs involved.
24. Insurance As we are agents for HomeLet and Rentguard Insurance companies who specialise in insurance products for the letting market, we are able to offer a wide range of insurance services tailored to suit Landlords. These services include Buildings, Rent Guarantee, Contents Insurance, Legal Expenses Emergency Repair Service and buy to let mortgages.
INTRODUCTION AND LETTING SERVICE
Following receipt of the landlord's formal instructions, our INTRODUCTION AND LETTING SERVICE will include the following:
1. Valuation Propose a rental charge for your property, and offer advice as required.
2. Advertising We advertise the property in the local papers and on the internet. We prepare details of the property to forward to suitable tenant applicants on our register and we also forward details to companies who have asked us to find properties to let to their employees.
3. Viewing of Accommodation We accompany prospective tenants to view the property unless instructed otherwise, and notify you immediately upon receipt of a formal tenancy application.
4. Selection of a Tenant We like to introduce prospective tenants to the landlord for his approval if requested. The necessary references will be obtained, from employers landlords and private individuals, and we use a national Credit Referencing Agency for the credit checks. Also the following will be carried out: checking of identity, 'Right to Rent' checks which include immigration checks & visa detail checks, money laundering prevention checks and contract negotiation. Should it be considered necessary, a guarantor will be sought for extra security.
5. Tenancy Agreement Prepare and execute a suitable Landlord-tenancy agreement in accordance with current legislation;
6. Inventory & Schedule of Condition (Itemises and shows condition of the interior of the property plus fixtures fittings carpets etc..
Prepare an inventory & schedule of condition. A fee will only be made if the property is fully furnished. In this case costs for the inventory will vary according to the size of the property, and time needed to complete this service.
7. Rent/Deposit Collection of the first month's rent in advance, together with the security deposit which is usually equivalent to at least one months rent. We forward to the Landlord/or his bankers the balance of the above mentioned monies within seven working days of receiving them.
8. Full Check in of New Tenants Check each item on the inventory with the tenant, if applicable. Complete Schedule of condition relating to the state of the interior fixtures and fittings and general condition of each room with the tenant. Record gas and electricity meter readings on the Schedule and ask tenant to sign if in agreement. Show tenants how to operate all appliances including central heating controls. Demonstrate them if necessary. Show tenant the location of the electricity mains switch, fuse box and the water mains stop-cock. We also supply the suppliers of the gas and electricity supply with the meter readings and details of the new tenants.
9. Standing Order Mandate: Arrange a standing order mandate for the tenant's rent payments to be paid into the landlord's bank account.
10. Furniture/Furnishings (Fire & Safety Regulations) Ensure the Furniture and Furnishings comply with the Fire & safety Regulations (1988 amended 1989 and 1993) regarding the minimum fire resistant standards of specified items supplied in rented property
11. Insurance As we are agents for HomeLet and Rentguard Insurance companies who specialise in insurance products for the letting market, we are able to offer a wide range of insurance services tailored to suit Landlords. These services include Buildings, Rent Guarantee, Contents Insurance, Legal Expenses Emergency Repair Service and buy to let mortgages.